At Malcolm Hollis we care not only about what we do but how we do it. Below is what we stand for as a company and how we conduct ourselves, not just with our clients but with each other.

Excellence

We endeavour to stand out from the crowd and our aim is to be the ‘go-to’ adviser for clients. We continually strive for excellence and work hard to maintain outstanding levels of client satisfaction, delivering consistently first-rate services and solutions, pro-actively adding value and nurturing long-term relationships.

Teamwork

Our ongoing success is underpinned by our great team. We operate across 19 offices but we are very much one team. Collaborative teamwork helps us to bring out the best in each other, creating strong working relationships in a positive and creative environment. We are wholeheartedly committed to providing sustained support to ensure the well-being of all our staff as well as creating exciting opportunities for the development of each individual.

Innovation

Always looking forward, we anticipate, adapt and respond quickly to change. We ensure our team has the environment, resources and freedom to develop and enhance our services, and to find innovative and imaginative approaches to problem solving to benefit our clients.

Lead by example

At Malcolm Hollis, setting a good example is not just the preserve of senior management: we value every employee’s contribution and believe we are all in a position to guide, influence and direct our colleagues and business associates. We place great value in empowering all staff to do this.

Respect and Integrity

Crucial to preserving and building upon our hard-earned, industry-wide respect we are steadfastly ethical at all levels, acting with honesty and transparency, creating and inspiring trust and treating everyone with respect.

Sustainability

Aware of our environmental responsibilities, we seek to embed sustainability across our business operations and the services we offer.